Hotel Trebol offers 40 air-conditioned rooms with classic Mexican décor. Each room includes a ceiling fan, cable TV on a flat-screen, telephone, safe, and private bathroom with walk-in showers featuring Mexican tiles. Rooms have terra-cotta floors, slab-timber furniture, and offer views of the inner courtyard or gardens.
Dining and Daily Reception
The hotel serves a free English breakfast daily. Guests can mingle at the complimentary daily manager's reception. Los Portales restaurant, serving regional and international cuisine, is 100 meters away. A coffee shop/café on site provides snacks and meals throughout the day.
Courtyard and Common Areas
The hotel features a large atrium and sunny alfresco courtyard with gardens, bench seats, and a tiered fountain. Overhead Juliet balconies with flower pots add character. Free Wi-Fi is available throughout all areas. The terrace offers views of the city.
Heart of Oaxaca Location
Hotel Trebol is located on a busy intersection in Oaxaca Historic Centre, directly opposite Benito Juárez Market. It is 10 km from Oaxaca International Airport. Walkable landmarks include Mercado 20 de Noviembre (300m), Rufino Tamayo Museum (500m), Ethnobotanical Garden (1km), and Museum of Contemporary Art.
Guest Services and Amenities
Services include a business center, complimentary newspapers, dry cleaning/laundry, and concierge. The hotel provides a roundtrip airport shuttle. Ironing facilities, trouser presses, and garden furniture are available. All areas have free Wi-Fi access.
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Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
0.9
0.9/10 based on 885 reviews
Jim
United States,
April
2024
7.8/10
I had a mixed experience at the hotel. The rooms, though spacious and clean, lacked basic amenities like A/C and hot water in my isolated corner. However, the traditional style was charming, but lighting was insufficient, especially in the bathroom.
Rooms
7.0
The room was large, traditional, and clean like the pictures online. However, lacking A/C, fans, and hot water in an isolated corner was disappointing.
Service
9.0
The service was excellent, especially Francisco Nunes who was incredibly helpful. The cleaning staff was nice and friendly, offering convenient services like bag storage.
Location
8.0
The hotel's location was great, close to everything I wanted to visit, including the main square and Chapultepec Park. However, being opposite a busy market made it a bit noisy at times.
Dining
8.0
The dining experience was good and included in the rate, but instant coffee was a downside. Luckily, there was an excellent hot chocolate cafe nearby.
Facilities
7.0
The facilities were adequate for my needs during the stay.
John
United Kingdom,
January
2024
8.4/10
The hotel's location is superb, in the heart of Oaxaca Centro, within walking distance to everything. The rooms, especially those facing the inner court, are quiet and comfortable, but street-side rooms may face noise issues. The service is top-notch with extremely friendly and helpful staff, though room changes may not be accommodated easily. The dining experience offers traditional regional homemade products, but it may not be everyone's favorite. The facilities are well-maintained, and overall, the hotel provides excellent value for money.
Rooms
8.0
The rooms facing the inner court are quiet and comfortable, while street-side rooms may experience noise.
Service
9.0
The staff is extremely friendly and helpful, providing great service overall.
Location
10.0
The hotel's location is superb, close to the main square and within walking distance to all key places in Oaxaca Centro.
Dining
7.0
The dining experience features traditional regional homemade products, catering to specific tastes.
Facilities
8.0
The hotel's facilities are well-maintained and offer a comfortable stay.
Ryan
United States,
December
2023
6.6/10
Despite booking well in advance, the hotel had rooms with a better lighting system but lacked essentials like a desk. We also had to deal with mosquitoes in the room. The service was unsatisfactory with noisy disturbances and a reckless behavior incident. On a positive note, the location was excellent for exploring nearby attractions.
Rooms
5.0
The rooms had a better lighting system, but lacked essentials like a desk. Mosquitoes were a nuisance in the room.
Service
5.0
The service was unsatisfactory, with noisy disturbances and an incident involving reckless behavior. However, they changed our room promptly when requested not to overlook the street.
Location
7.0
The location was excellent for exploring nearby attractions, but it was very busy with wall-to-wall pedestrians and vendors.
Dining
8.0
The hotel's dining options were varied and within walking distance, offering a filling buffet breakfast with a good selection of fresh fruits.
Facilities
6.0
The facilities offered dry cleaning, housekeeping, grocery shopping service, laundry, and tours/ticket assistance.
Joanna
United Kingdom,
October
2023
7.4/10
My stay at the hotel was a mix of positive and negative experiences. The rooms were fine, with good decor and a very comfortable bed, but noisy due to sounds from other rooms and the cleaning closet. The service was a bit of a mixed bag; while some staff members were very helpful and kind, others were indifferent to my complaints and not helpful in certain situations. The location was quite good, allowing easy walking access to many places of interest. The dining options were satisfying, with a good variety of food available. Overall, the hotel had its ups and downs.
Rooms
7.0
The rooms were fine with a good decor and a very comfortable bed, but noisy due to sounds from other rooms and the cleaning closet.
Service
6.0
The service was a bit of a mixed bag with some staff members being very helpful and kind, but others being indifferent or unhelpful in certain situations.
Location
8.0
The location was good, allowing easy walking access to many places of interest.
Dining
8.0
The dining experience was satisfying with a good variety of food available.
Facilities
8.0
The hotel offered various useful facilities for guests' convenience.
Larry
United States,
June
2023
7.6/10
I had a mixed experience at the hotel. The rooms were spacious and had a large king-size bed, but unfortunately, our room was situated near the area where the cleaning staff kept their supplies, affecting our peace. The view was limited to a tiny stairwell, so it lacked natural light.
Rooms
7.0
The room was spacious and had a large king-size bed, but the location near the cleaning supplies affected our peace. The limited view into a stairwell was disappointing.
Service
7.0
The service was a bit of a mixed bag. The staff was really friendly and moved us to a quieter room, which was appreciated. However, the noise level was high, which seemed to disrupt many guests early in the morning.
Location
9.0
The location was fantastic, being close to all the sights in Oaxaca City. It was convenient to explore the markets and the heart of the city on foot.
Dining
8.0
The dining experience was delightful. The daily changing menu with good vegetarian options was a highlight for me. Enjoying the homely, different meal each day in the open-air courtyard was a nice touch.
Facilities
7.0
The facilities were decent. They have the essentials one would expect, and the daily breakfast served in the courtyard added to the charming experience.
clean
noisy surroundings
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